Frequently asked questions
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Getting started
How does it work?
You upload 8–20 selfies and pay once. Our AI learns your face from those photos and creates 40 professional headshots in 10 different looks. We email you a link when they're ready.
What photos should I upload?
8–20 recent photos of only you, in good light. Mix straight-on and slightly angled shots, with a few different outfits or backgrounds. Phone selfies are perfect. Avoid sunglasses, hats, heavy filters, group photos, and blurry or dark shots.
How long does it take?
Usually about 30 minutes. You can close the page. We'll email you a link as soon as your photos are ready.
Do I need an account?
No. You just upload, pay, and get your photos by email. Your results page is a private link only you have.
Results
Will they look like me?
Most people get many photos they love, but AI isn't perfect and some images will miss. That's why you get 40 to choose from. Clear, varied selfies give the best results.
What looks are included?
10 looks: classic gray studio, bright white studio, modern office, outdoor, city street, library, dark executive, creative casual, tech startup, and medical/professional.
Can I use them commercially?
Yes. You own your headshots and can use them anywhere: work and social profiles, your website, business cards, team pages, resumes, and press.
Can I use them for a passport or ID?
No. They're AI-generated images, not photographs, so they aren't suitable for passports, IDs, licenses, or any official document.
How long can I download them?
Your private link works for at least 30 days. Download your favorites soon. You can also use “Download all” on the results page.
I lost my results link.
Use the “Find my photos” page and enter the email you paid with. We'll send the link again.
Payment and refunds
How much does it cost?
$39, one time. No subscription and nothing to cancel.
Is payment secure?
Payments are handled by Stripe, used by millions of businesses. We never see your card number.
What if something goes wrong?
If we can't create your headshots, you're refunded automatically. If none of your photos are usable, email us within 7 days for a refund. See our Refund Policy for details.
Privacy and safety
What happens to my selfies?
They're used only to make your headshots and are deleted automatically once your photos are created. We never sell them or use them to train other AI models.
Can I make headshots of someone else?
Only of an adult who has given you permission. You can't upload photos of anyone under 18 or of someone without their consent.
Can you delete my data?
Yes. Email us from the address you paid with and we'll delete your photos and results.
Still have a question? Email support@fylvy.com.